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Activate a gift card

You activate a gift card by entering its code in the Use your gift code block of My account. The code opens the intended plan, or a length of PianoGo Premium for a PianoGo card.

How do I activate my card?

  1. Sign in and open My account, My subscriptions section.
  2. In the Use your gift code block, enter your code in the Gift code field.
  3. Click Confirm.
  4. If your card is a Solo card, choose the app you want to use the plan on, then click Confirm. Galaxy and Universe activate directly.

Gift card code field in the account

What happens for a PianoGo card?

A PianoGo card activates PianoGo Premium for the length of the card, in months or for life, with no choice of app. A message confirms the length that was activated.

My code is rejected

The message gives the cause:

  • the card has already been used, or it has been cancelled;
  • the card has expired, or it is not valid yet;
  • you already have PianoGo Premium: the card remains valid, so activate it when your subscription ends.

If the message matches none of these cases, check the code, then contact support and tell them about it.

To learn how to buy a card, see Buy a gift card.

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